Tag Archive | "Inc."

Clio Holdings, LLC Acquires Top Master, Inc.

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Clio Holdings, LLC Acquires Top Master, Inc.

Posted on 18 January 2017 by CRadmin3

Top MasterClio Holdings, LLC of Birmingham, Mich. has acquired Top Master, Inc. of Kansas City, KS, expanding its footprint of regional countertop fabrication businesses to eight states. Top Master, a portfolio company of CID Capital, Inc. of Indianapolis, Ind., is a designer, fabricator and installer of a comprehensive line of custom countertop products, including granite, quartz and solid surface, used in both residential and commercial applications. Jordan, Knauff & Company served as exclusive financial advisor to Top Master and CID Capital throughout the transaction.

Founded in 1984, Top Master has operations in five locations primarily serving the Kansas, Iowa, Missouri and Nebraska markets. As a result of successful partnerships in each market with big box home improvement retailers, kitchen and bath dealer networks, homebuilders and commercial contractors, Top Master has grown to become the largest provider of countertops to the residential remodeling and new residential construction markets in the Midwest. The Company has been recognized for its extensive product offering and commitment to customer service.

Clio was founded in 2016 with a vision to create an industry leading supplier and fabricator of countertops, providing the capital and operational expertise to implement best practices across this highly fragmented industry.

Michael Varone, President of Top Master, stated that partnering with Clio will allow the company to continue its commitment to customer service while enhancing the products, services and opportunities offered to customers, suppliers and team members.

You may also be interested in this article about the acquisition of C-Tech-I Sinks by Chemcore.

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Fabricator Profile: Granite Source, Inc. Embraces Automated, Online Ordering

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Fabricator Profile: Granite Source, Inc. Embraces Automated, Online Ordering

Posted on 14 July 2015 by cradmin

Woodland-Sutton-lo-res_12Long before implementing automated processes at his countertop fabrication business in Chantilly, Va., Nicholas Draper, owner of Granite Source, Inc., knew that they would eventually become necessary for keeping an edge in a competitive marketplace, and he has personally witnessed the benefits of automation.

Granite Source, Inc. is in a unique class of countertop fabrication shops. The company has two locations serving Northern Virginia and the Washington, D.C., greater metropolitan area and employs more than 90 full-time granite and stone technicians. Despite the facts that, until recently, the company has had neither a showroom nor reception and only one salesperson, the team completes more than 150 jobs every week.

The above scenario would seem virtually impossible until you understand that Draper has evolved his business to take advantage of online communications. Nearly all of the information they need to complete an order is received via automated forms available to customers on the Internet.

Even though some customers and dealers disbelieve the efficiency of his automated ordering process and put up some resistance to the system, Draper knows from experience that he can complete up to 80 percent of his orders without having to resort to traditional communication methods, i.e. the telephone. And he claims the only reason he cannot accommodate the other 20 percent is because the jobs contain too many custom elements.

Draper says that his greatest challenge in implementing his automated ordering system is teaching his customers how to use it. If customers do not enter the requested data correctly, the system begins to break down, which can lead to delays.

To help stave off frustration, Granite Source, Inc. works only with general contractors who have been trained to use his automated ordering process. Although 50 percent of jobs are for new residential and commercial construction and the other half is remodels, the company never deals directly with homeowners.

Read more of this Fabricator Profile here: Granite Source, Inc.

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