Tag Archive | "Aaron Crowley"

Fabricator Profile: Crowley’s Granite Concepts Sets Standards of Excellence

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Fabricator Profile: Crowley’s Granite Concepts Sets Standards of Excellence

Posted on 12 December 2016 by CRadmin2

crowleys-standards-of-excellenceCrowley’s Granite Concepts, owned and operated by Aaron Crowley is one of the most successful countertop fabricators in the Portland, Ore., metro area, and much of it is because the company strives to live up to eight standards of excellence. Six years ago, Crowley began to focus on fast turnaround to gain an advantage over the competition, but as his company evolved, additional standards were set.

Crowley established his business in 1998 in Tigard, Ore., but it has since been relocated to nearby Tualatin. For many years, Crowley’s Granite Concepts focused on one particular niche: homeowners remodeling their kitchens without hiring contractors. Today, the company still focuses on granite and promises fast service, with a guarantee of installation within six days of templating, but it has expanded its mission to include eight standards of excellence in two select categories.

The two categories Crowley’s standards are “Excellent Experience” and “Fabulous Fabrication,” and each has four main points.

Excellent Experience:

  1. Provide guidance on choosing the best slabs
  2. Leave the kitchen functional
  3. Customer participation in layout design
  4. Coordination of all required work

Fabulous Fabrication

  1. Digital templating and CAD equipment
  2. CNC technology
  3. Mechanical anchors for undermount sinks
  4. Steel rods for strength and reinforcement

Read more of this Fabricator Profile here: Crowley’s Granite Concepts – Being Fast

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StoneTalk Episode 1: Aaron Crowley

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StoneTalk Episode 1: Aaron Crowley

Posted on 08 August 2014 by cradmin

The first episode the StoneTalk podcast, produced by Moraware, features an interview with Aaron Crowley, founder of Crowley’s Granite Concepts in Oregon and Fabricator’s Friend, and the author of the book Less Chaos, More Cash.

Listen to this episode to learn:

  • How adopting a fixed production time between template and install can help guide scheduling and increase shop utilization
  • Why scheduling your confirmation calls for 3 days before template can reduce the impact of customer schedule changes
  • That it’s possible to use quote volume as a leading indicator to plan for production volume
  • Why it’s sometimes better to say no to a customer because of a scheduling conflict, even after you spent money to turn a lead into a sale

A transcript of this episode is available HERE.

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