The first episode the StoneTalk podcast, produced by Moraware, features an interview with Aaron Crowley, founder of Crowley’s Granite Concepts in Oregon and Fabricator’s Friend, and the author of the book Less Chaos, More Cash.
Listen to this episode to learn:
- How adopting a fixed production time between template and install can help guide scheduling and increase shop utilization
- Why scheduling your confirmation calls for 3 days before template can reduce the impact of customer schedule changes
- That it’s possible to use quote volume as a leading indicator to plan for production volume
- Why it’s sometimes better to say no to a customer because of a scheduling conflict, even after you spent money to turn a lead into a sale
A transcript of this episode is available HERE.