Archive | Countertop Videos/Podcasts

StoneTalk Episode 30: Blake Christensen

Tags: , , , ,

StoneTalk Episode 30: Blake Christensen

Posted on 26 January 2017 by cradmin

In the 30th episode of Moraware’s StoneTalk Podcast, host Patrick Foley interviews Blake Christensen, owner of Valley View Granite in Utah. The two discuss a variety of topics, including all of the following:

  • How to provide customers with a great end-to-end experience
  • Get good people from other industries and retrain them for yours
  • Reasons to avoid being the low-price provider in your market
  • Challenges of opening a new location

Read the transcript of this episode here: StoneTalk Episode 30 – Blake Christensen

Comments (0)

Performance of Laminam Ceramic Compact Surface

Tags: , , , , , , ,

Performance of Laminam Ceramic Compact Surface

Posted on 17 January 2017 by cradmin

While this video, produced by Laminam, starts off looking like a commercial for a restaurant with a chef making pasta and such, it soon becomes apparent it is a demonstration of how the company’s ceramic compact material performs under heavy use conditions. The material is subject to cutting and chopping, oil and acidic materials poured directly on it, liquids that are commonly known to stain, etc. After this, it is simply wiped clean and appears to have no damage.

Laminam is along the lines of Dekton or Neolith compact materials, but it has been said it is “tension free” meaning no relief cuts need be made in it when fabricating.

We’d love to hear your experiences using this product. Post a response to this video below or drop us a line.

You may also be interested in this video showing Dekton’s performance tests.

Comments (1)

A Video Look at Fabricating Compact Surfaces

Tags: , , , , , ,

A Video Look at Fabricating Compact Surfaces

Posted on 23 December 2016 by cradmin

This video, produced and offered by Neolith by TheSize, takes a relatively deep look at fabricating ultra-compact/compact surfaces. It discusses the types of equipment that can be used, as well as the blades and tooling required. This information includes CNC machining, waterjet cutting and even the use of hand tools, addressing both wet and dry cutting. It also touches on adhesive qualities needed for installation (including interior versus exterior applications).

It also explains the cutting speeds (both feed speeds and RPM for blades) allowed for different types of cuts and equipment. It discusses making relief cuts when necessary. Support systems for use when cutting or performing other tasks are also touched upon, as well as material handling methods.

Other areas examined are finishing, polishing, edging, sink cut-outs and mounting, among other things.

Of course, the video is specifically referencing the Neolith compact surface product, but the information should be in the ball park for other materials, although manufacturer recommendations should certainly be followed in all cases.

You may also be interested in this video on performance testing for Dekton Compact Surfacing.

Comments (0)

StoneTalk Episode 29: Geoffrey Gran

Tags: , , , ,

StoneTalk Episode 29: Geoffrey Gran

Posted on 19 December 2016 by CRadmin2

Welcome to Episode 29 of StoneTalk, the premier podcast about countertops and countertop fabrication produced by Moraware with host Patrick Foley. In this episode, Patrick talks with Geoffrey Gran, owner of the Countertop Factory Midwest in Addison, Ill. The two discuss a variety of topics, including all of the following:

  • The three Cs: consistency, communication and caring
  • Focusing on sales and marketing
  • The benefits of avoiding retail
  • All about the Rockhead Group

Read the transcript of this episode here: StoneTalk Episode 29 – Geoffrey Gran

Comments (0)

StoneTalk Episode 28: Kyle Carpenter

Tags: , , , ,

StoneTalk Episode 28: Kyle Carpenter

Posted on 23 November 2016 by CRadmin2

CountertopResource.com is pleased to bring you another episode of StoneTalk, the podcast dedicated to countertops and countertop fabrication, hosted by Patrick Foley and produced by Moraware.

In Episode 28, Patrick talks with Kyle Carpenter, the founder of SolidSurface.com, the online marketplace for solid surface, solid surface tools and solid surface accessories. The two discuss an array of fascinating topics, including all of the following:

  • How SolidSurface.com evolved from a resource for the DIY community to supporting professional fabricators
  • How customers go about searching for construction contractors
  • How fabricators can pass down the work for small vanities
  • The ins and outs of application program interfaces (APIs) and how they are used to benefit the countertop industry

Read the transcript of this episode here: StoneTalk Episode 28 – Kyle Carpenter

Comments (0)

A Sad Reminder Why Slab Handling Safety Is Critical

Tags: , , , , , ,

A Sad Reminder Why Slab Handling Safety Is Critical

Posted on 11 November 2016 by cradmin

This video put forth by the Marble Institute of America (now MIA+BSI) is a sad reminder of just why following the correct slab handling techniques with granite, marble, quartz or other heavy stones is extremely critical to the safety and health of fabricators and countertop fabrication businesses everywhere.

This is just the introduction to a much larger video offered by the association.

You may also be interested in this article on aerial lift safety.

Comments (0)

First Impressions in the Countertop Industry

Tags: , , , ,

First Impressions in the Countertop Industry

Posted on 27 October 2016 by CRadmin3

This video created by Paxton Countertops in Michigan is both amusing and makes a good point about the importance of first impressions, customer service and safety in a countertop business. It shows both the don’ts and do’s for a fabrication business (and many businesses in general) when it comes to customers.

Any employee of any countertop fabrication business could benefit from the reminder issued here (and the humor helps make an impression).

You may also be interested in this article about ensuring customer satisfaction.

Comments (0)

StoneTalk Episode 27: Chuck Russo

Tags: , , ,

StoneTalk Episode 27: Chuck Russo

Posted on 17 October 2016 by CRadmin2

Episode 27 of Moraware’s StoneTalk podcast features Chuck Russo of BacaSystems.com.

Host Patrick Foley and Chuck Russo discuss:

  • The advantage of using robot saws over other types of automated equipment
  • The benefits of a 2-table system
  • Different approaches to ensuring employee safety around equipment

 


 

Read the transcript of this episode here: StoneTalk Episode 27 – Chuck Russo

Comments (0)

Video: Repairing a Scratch in a Cultured Marble Countertop / Vanity

Tags: , , , , ,

Video: Repairing a Scratch in a Cultured Marble Countertop / Vanity

Posted on 23 September 2016 by cradmin

This video shows one process used to repair a cultured marble vanity countertop that has been scratched. There is not a lot of information on whose methodology this is or where it is filmed, but it does walk through the various grit changes to get the scratch out of this top.

Because cultured marble typically only has a thin gel-coat top, and are relatively inexpensive, few spend the kind of time developing techniques to fix the material. However, this method appears to work.

Let us know what you think.

You may also be interested in this video on solid surface repair or this video on granite countertop repair.

Comments (1)

StoneTalk Episode 26:  Karen Rothenberg

Tags: , , , ,

StoneTalk Episode 26: Karen Rothenberg

Posted on 09 September 2016 by cradmin

Episode 26 of Moraware’s StoneTalk podcast features Karen Rothenberg of Natural Stone Motif, Inc.. Host Patrick Foley and Rothenberg talk about :

  • Why you need to ask your customers questions to determine their lifestyle, wants, and true needs – in order to help them pick the right product for them
  • How to move to a bigger building without interrupting your workload
  • How to work with a big box store like Costco
  • How to leverage your woman- or minority-owned status to win commercial business
  • How daily 5-minute meetings can help keep everyone on the same page

Read the transcript of this episode here: StoneTalk Episode 26 – Karen Rothenberg

Comments (0)




Advertise Here

Photos from our Flickr stream

See all photos

Advertise Here

The Countertop Industry Insider

OR

Subscribe to Get New Posts via Email

Enter your email address to join 182 of the best informed people in the industry who receive notifications of new posts by email. You can choose to receive notifications weekly or 1 per day, excluding weekends holidays.

Join 182 other subscribers



CountertopResource on Social Media






Advertisement



Advertisement


Webutation
WEB RATING