Fabricator Profile: Humboldt Countertops

Up at the top of California, Humboldt Countertops is thriving. The small shop has 10 employees, does about 7-10 jobs per week, and has rave reviews on google, yelp, Facebook, etc – you name it! This is thanks to Kelley Montana and Kari Chalmers, owners of Humboldt Countertops, and their team. The Growth Mindset … Read more

European Commission Officially Defines Sintered Stone Product Category

In May 2023, the European Commission and European Organization for Technical Assessment (EOTA) officially adopted a new European Assessment Document (EAD) that defines a new product category known as Sintered Stone. The definition of this new category of material is as follows: “An industrial product formed by a wet mixture … Read more

Business Sense: What’s the cost of not changing?

By Katherine Gifford of Moraware This is one of our favorite questions to ask when we first talk to a fabricator looking at software. It’s an important question, and one that can be applied to any part of your business. Let’s face it – as humans, we all get into … Read more

Business Sense: What percentage of your business goes to reworks?

By Katherine Gifford of Moraware You can talk about reworks and how to reduce them until you’re red in the face. And that’s actually great because we all know they are a major problem. But, in order to reduce your reworks, you first need to understand the what, who, and how that is unique … Read more

Business Sense: Tips to Deal With Unhappy Customers

By Katherine Gifford of Moraware Let’s face it – every business hopes their customers are happy. After all, that leads to more customers! But unless we’re actively paying attention to what makes our customers happy or where mistakes are happening, there are probably more tough conversations than we’d like! The good news is that … Read more

Why Fabricators Should “Systemize the Predictable”

By Katherine Gifford of Moraware Whenever someone mentions building out processes for your company, many managers get a look of terror in their eyes and run for cover, thinking about 500-page SOP manuals and nitpicking every single detail of their operation. But streamlining your shop doesn’t have to be so painful, … Read more

Coverings 2023 Commemorates National Tile Day with Annual Top 10 Tile Trends

Coverings (coverings.com), North America’s largest international tile and stone exhibition and conference, has announced the top 10 ceramic tile trends for 2023. The tile trends were gathered and forecasted by the three leading international tile associations and sponsors of Coverings 2023 – Ceramics of Italy, Tile Council of North America … Read more

Fabricator Profile: AMC Countertops

By Katherine Gifford of Moraware When it comes to sustainable growth and managing scalability, Carmina Mendez and her team at AMC Countertops in Wisconsin are hard to beat. Their skills in organization and a willingness to keep learning are top qualities in an often fast-paced, time-constrictive industry. So, it seemed like a … Read more

Coverings 2023 Announces Special Programming & Activations

Coverings (coverings.com), North America’s largest international tile and stone exhibition and conference, has announced an extensive lineup of new and returning activations for Coverings 2023, which will take place April 18-21, 2023, at the Orange County Convention Center in Orlando, Florida. Coverings 2023 will include four action-packed days of breathtaking … Read more

Business Sense: What is EOS, and why should countertop fabricators care?

By Katherine Gifford of Moraware It turns out that I was very wrong when I assumed that EOS was a type of lip balm. So, if you have been hearing references to “EOS” buzzing around and don’t know what it means…you are not alone, my friend. I’m here today to give … Read more